Friday, October 8, 2010

Principles and Practices of Management - 03

True/False
Question
Management is always defined as dynamic, universal, ever-changing subject.
Correct Answer
True
Your Answer
True

True/False
Question
A budget as a plan of statement of expected results is expressed in numerical terms.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Name the leading event management companies in India
Correct Answer
Midas , Pinnacle , Wizcraft
Your Answer
Midas , Pinnacle , Wizcraft

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous
Your Answer
Anonymous

Multiple Choice Multiple Answer
Question
A procedure has the following advantages
Correct Answer
ensures uniformity of action , increases co-ordination , provides good standard for the manage
Your Answer
ensures uniformity of action , increases co-ordination , provides good standard for the manage

Multiple Choice Single Answer
Question
What is it that can be described as a readiness to co-operate warmly in the task and purposes of a given group organisation.
Correct Answer
Morale
Your Answer
Co-ordination

Match The Following
Question
Correct Answer
Your Answer
Disclosures
transparent
transparent
Shareholder democracy
myth in India
myth in India
Planning
board of directors
invest time and efforts
Trust
corporate governance
function of board

Select The Blank
Question
The retailing sector in India has been quite________.
Correct Answer
staid and boring
Your Answer
staid and boring

Multiple Choice Single Answer
Question
India has been experiencing the unique stranglehold of our_____
Correct Answer
traditional kirana stores
Your Answer
traditional kirana stores

Multiple Choice Single Answer
Question
Emotional Quotient increases with age commonly known as
Correct Answer
maturity
Your Answer
maturity

Select The Blank
Question
The service sector has expanded because of the virtual stagnation of the________sector.
Correct Answer
agricultural
Your Answer
agricultural

Multiple Choice Single Answer
Question
Span of management depends upon the ability of whom?
Correct Answer
Employees
Your Answer
Enterprise

Multiple Choice Single Answer
Question
What would essentially shape the growth and future of any economy?
Correct Answer
Adequate and quality corporate governance
Your Answer
Adequate and quality corporate governance

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Select The Blank
Question
________ means draw prior conclusions about the probables of production, sales, profits in the future, on the basis of research.
Correct Answer
Forecasting
Your Answer
Forecasting

Select The Blank
Question
Limitations of business planning is that it has been considered as time consuming and ________ device.
Correct Answer
expensive
Your Answer
risk

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management
Your Answer
Right successor , Stumbling self-confidence , Lack of professional management

Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer
Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell

Select The Blank
Question
Management as a discipline does not require any________of practice.
Correct Answer
certificate
Your Answer
certificate

Select The Blank
Question
________is at the core of corporate governance.
Correct Answer
trust
Your Answer
trust

True/False
Question
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer
False
Your Answer
False

True/False
Question
Wrong medium of communication is a physical barrier.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place
Your Answer
Place

Multiple Choice Multiple Answer
Question
Services are defined as the art and science of managing
Correct Answer
the expectations of others , the experiences of people , the demands of the customer
Your Answer
the expectations of others , the experiences of people

Multiple Choice Multiple Answer
Question
Name the three important Generic Competitive Strategies.
Correct Answer
Overall cost leadership , Differential , Focus
Your Answer
Differential , Focus , Strategy


True/False
Question
Delegation and decentralization are closely related to each other.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
It is said "Controlling can not take place in a vacuum", which means there can be no controlling without previous
Correct Answer
planning
Your Answer
direction

True/False
Question
Morale is the sum total of various physical qualities.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Direction is a ________ function performed by all the managers at all levels of the organisation.
Correct Answer
managerial
Your Answer
managerial

Multiple Choice Multiple Answer
Question
Principles of effective delegation are:
Correct Answer
Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer
Train the subordinates , Appropriate reporting system

Select The Blank
Question
________, weakness, threats, opportunities are the long form SWOT analysis.
Correct Answer
strength
Your Answer
Strength

Multiple Choice Multiple Answer
Question
To be called an SBU, a business unit must meet specific criteria such as
Correct Answer
having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans
Your Answer
having a definable group of competitors , having its own mission and goals , preparing its own integrated plans

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self confidence , Lack of professional management
Your Answer
Right successor , Stumbling self confidence , Lack of professional management , Simplicity in restructuring

Match The Following
Question
Correct Answer
Your Answer
Appley L
Management is management of people and not the direction of things
Management is management of people and not the direction of things
Definition of Management
Management is management of men, money, machinery, materials and information
Management is management of men, money, machinery, materials and information
Koontz and O'Donell
Management is the creation and maintenance of internal environment in an enterprise
Management is the creation and maintenance of internal environment in an enterprise
Peter Drucker
Management is a multi-purpose organ that manages a business, manages workers and work
Management is a multi-purpose organ that manages a business, manages workers and work

Select The Blank
Question
________ are at a minimum where the morale is high.
Correct Answer
Grievances
Your Answer
Grievances

True/False
Question
the heart of administration is the directing function.
Correct Answer
True
Your Answer
True


Multiple Choice Multiple Answer
Question
Empathy is particularly important today as a component of leadership for the following
Correct Answer
rapid pace of globalisation , increasing use of teams , growing need to retain talent
Your Answer
rapid pace of globalisation , increasing use of teams , growing need to retain talent

Multiple Choice Multiple Answer
Question
Name the flagship companies under the group of "Aditya Birla"
Correct Answer
Hindalco , Indo-Gulf Fertilizers , Birla Corporation
Your Answer
Hindalco

Multiple Choice Multiple Answer
Question
Fredrick Winslow Taylor's Mechanism of scientific management includes,
Correct Answer
Scientific task setting , Planning task setting , Standardization of tools
Your Answer
Scientific task setting , Planning task setting , Standardization of tools

Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer
new players taking over the market , improved customer service , strong hold of nationalized players
Your Answer
new players taking over the market , improved customer service , strong hold of nationalized players

Multiple Choice Single Answer
Question
To which practice is the term "corporate governance" given?
Correct Answer
Management
Your Answer
Management

Multiple Choice Single Answer
Question
A senior family member and trusted professional manager acts as what to the business families scions trained abroad and then return to take over the business.
Correct Answer
mentor
Your Answer
mentor

Select The Blank
Question
Govt. services comprise________, defence and social goods.
Correct Answer
public administration
Your Answer
service sector

True/False
Question
Unity of command means that employees should receive orders from one superior only.
Correct Answer
True
Your Answer
True

True/False
Question
Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer
False
Your Answer
False

Select The Blank
Question
Management is a creative and________process.
Correct Answer
continuous
Your Answer
continuous

True/False
Question
Every manager in an organisation gives direction to his subordinates as a superior and receives direction as subordinate from his superior.
Correct Answer
True
Your Answer
True

Business Communication - 3

True/False
Question
Vision should be based on talents, dreams, hopes and passion.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
If a person taps his feet/foot, it is the indication of :-
Correct Answer
Impatience
Your Answer
Impatience

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Non-Direct Communication

Multiple Choice Multiple Answer
Question
Stress at times works :-
Correct Answer
As motivator , As positive force
Your Answer
As positive force

Multiple Choice Multiple Answer
Question
As a leader following is your responsibility to keep the discussion in :-
Correct Answer
Order , Control
Your Answer
Control

True/False
Question
In a Negotiation both the parties have pre-determined goals.
Correct Answer
True
Your Answer
False

Select The Blank
Question
No one can achieve his dreams with ________ energy and ideas.
Correct Answer
Average
Your Answer
Weak

Select The Blank
Question
The missing step in Software lifecycle is Analysis, ________, Coding and Implementation.
Correct Answer
Design
Your Answer
Design

Multiple Choice Single Answer
Question
What is teleconferencing ?
Correct Answer
It allows a group of people to talk simultaneously using telephone or email group communications software
Your Answer
It allows a group of people to talk simultaneously using telephone or email group communications software

Select The Blank
Question
In a letter________ consists of name and address of the person or organization to whom the letter is being sent to.
Correct Answer
Inside address
Your Answer
Inside address

Multiple Choice Single Answer
Question
Who controls the agenda?
Correct Answer
Leader
Your Answer
Leader

Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer
Language
Your Answer
Language

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication

Multiple Choice Single Answer
Question
This is a letter written inside the organization?
Correct Answer
Memorandum
Your Answer
Memorandum

Multiple Choice Multiple Answer
Question
Time management is :-
Correct Answer
Using time judiciously , Using time carefully and prioritizing it
Your Answer
Using time judiciously , Using time carefully and prioritizing it , Take the things as they come

Match The Following
Question
Correct Answer
Your Answer
Unsuccessful
They confuse activity to output
They confuse activity to output
Practical person
He knows how to get what he wants
He knows how to get what he wants
Philosopher
He knows what people ought to want
He knows what people ought to want
Goals
It promotes enthusiasm in the organization
It takes about one to five years to accomplish

Multiple Choice Single Answer
Question
These are permanent records for business
Correct Answer
Business letters
Your Answer
Business letters

Multiple Choice Multiple Answer
Question
Advertising material is :-
Correct Answer
Leaflets , Brochures , Pamphlets
Your Answer
Leaflets , Pamphlets

Multiple Choice Multiple Answer
Question
Endomorph would mean :-
Correct Answer
Fat , Round , Soft
Your Answer
Fat

Multiple Choice Multiple Answer
Question
The broad purpose of a meeting is to :-
Correct Answer
Inform , Persuade , Instruct
Your Answer
Inform

Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
Visual

True/False
Question
Lateral communication is between co-workers.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
It is very useful in collecting dues from customers
Correct Answer
Business letters
Your Answer
Business letters

Multiple Choice Single Answer
Question
This number can be used in further correspondence for ready reference.
Correct Answer
Outward
Your Answer
Outward

Multiple Choice Single Answer
Question
What type of letters are useful in collecting dues from customer?
Correct Answer
Business letters
Your Answer
Business letters

True/False
Question
Manager communicates the vision of the company to his team mates.
Correct Answer
True
Your Answer
True

True/False
Question
Visual aids are used to emphasize the most vital points of the presentation.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ normally consists of outward number and date of any previous correspondence.
Correct Answer
Reference
Your Answer
Reference

Multiple Choice Single Answer
Question
It is the most convenient channel used by companies to increase sales revenue, reducing cost of selling and promote customer satisfaction :-
Correct Answer
Telecommunication
Your Answer
Telecommunication

True/False
Question
Advancing at the expense of others may hurt you in the long run.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
What gives a sense of accomplishment?
Correct Answer
Achievements
Your Answer
Achievements

Multiple Choice Single Answer
Question
It makes communication easier :-
Correct Answer
Being friendly
Your Answer
Cooperative

Select The Blank
Question
Examples of environmental stress is ________.
Correct Answer
Humidity
Your Answer
Traffic noise

True/False
Question
One way communication informs the receiver whereas two way communication is an exchange of information.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
This makes communication difficult :-
Correct Answer
One party talks and the other listens , One party gets angry , One party keeps focus on themselves
Your Answer
One party talks and the other listens , One party gets angry , One party keeps focus on themselves

Multiple Choice Single Answer
Question
The most effective way of communication is :-
Correct Answer
Written
Your Answer
Visual

Multiple Choice Multiple Answer
Question
Objectives of Communication are :-
Correct Answer
Information , Motivation , Education
Your Answer
Information

Multiple Choice Single Answer
Question
Unjust assumptions are :-
Correct Answer
Misinterpretation of message
Your Answer
Misinterpretation of message

Select The Blank
Question
________ can prompt people to find a better way of doing things.
Correct Answer
Stress
Your Answer
Distress

Multiple Choice Multiple Answer
Question
Parts of voice quality are :-
Correct Answer
Pitch , Speed , Volume
Your Answer
Pitch , Speed , Volume

True/False
Question
Management can function smoothly without Communication.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Elements of communication process are :-
Correct Answer
Channel , Decoding , Communicator
Your Answer
Channel , Communicator

True/False
Question
Vision is an idea about how your present should be.
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference

Select The Blank
Question
It is said that Indians are good Planners but bad ________.
Correct Answer
Executors
Your Answer
Executors

Select The Blank
Question
________ communication occurs when superiors intimate messages to subordinates.
Correct Answer
Downward
Your Answer
Downward

Select The Blank
Question
Emotional problems arise when speaker uses ________ language.
Correct Answer
Biased
Your Answer
Unethical